Sunday 29 November 2009

Need help with a work document

I work at a public library system for a local council.  I have been asked to write an induction booklet for all new library staff.  Corporate have a whole slew of induction documentation that goes out to all new employees, but I have been asked to write a complementary booklet for library staff specifically.

So, I've included:
  • A brief blurb on the Council and a graphic of what area is serviced by which library.
  • A list of all library branches, their address, phone numbers and opening hours.
  • A list of specialist library staff and their contact details
  • A graphic of the corporate structure and where the library services fits within that
  • A graphic of the library internal hierarchy and the names of all library staff and where they fit. (included here will be the name of the new staff member - a nice touch I thought)
  • A discussion of the unique arrangements of two of our branches that double as school libraries as well as public libraries
  • A discussion of the unique arrangement WA public libraries have with their State Library (that is different to anything else I've ever worked at).
  • A brief discussion and appropriate links for all legislation we work under and how each legislation pertains to public libraries - I was told to include this, I would not have thought to do it.
  • A copy of the induction checklist which lists all the things the supervisor needs to tell the staff or give the staff on their first day (ie locker keys, desk, login codes, where the toilets are etc)
  • Same for day 2, first week and first fortnight.
  • A blurb about mandatory corporate induction training and how to apply for it.
  • A blurb about other optional training available and who to discuss this with.
  • A brief rundown on the Dewey Decimal System
  • A list and explanation of commonly used jargon in the library.  Both general library terms, and acronyms specific to this individual organisation.
  • A copy of the corporate policy on how to answer the telephone
  • A copy of the IT written instructions on how to set up access to email, intranet etc for the first time.

Is there anything else, you as a new staff member would want included?

Remember this is for library staff specifically, so all general info like Payroll, working conditions etc is covered by the Corporate documents.  I have included some corporate documents here - but I think its material that is not easy for a staff member to find and important for them to know quickly.

Thanks

6 comments:

Jim Westlake said...

As a recent new starter myself, five weeks ago, I have just got round to reading my induction/staff handbook. It includes up front what our company goals are immediatley and out to 2011. Also included is a section on Health & Safety with links to the companies intranet and specific information.

kay jones said...

what about where the coffee machine is?:)))

Melissa Hicks said...

Coffee machine? You mean jug and jar of instant coffee granules don't you :) :) Good point though - might look into including tea room ettiquette.

Melissa Hicks said...

All that is taken care of by the corporate induction pack :) I do have links to the OH&S section of the intranet in the section under the OS&H legislation.

Company goals by 2011 - what a novel concept :) There is supposedly a Library Strategic Plan - I'll look into that - thanks :)

Jim Westlake said...

Most of our stuf is at www.bre.co.uk

Julie Dollery said...

I suppose I'd reflect on "what did I want to know?". Maybe some "soft stuff" like shopping places (lunch venues) within a block or so. Public transport timetables. Friendly stuff.

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